If the problem persists after troubleshooting, please send the following information to service@gevi.com
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The QR code at the bottom of the machine.
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A video recording of the entire process from plugging in to operating the machine to machine failure.
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Your order number.
Fast water flow, soggy coffee grounds:
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Causes and checks:
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Residual water in the portafilter after pressure release.
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Check the amount of coffee ground amount (too little).
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Verify grind size and freshness. Grounds that are too coarse, too fine, or tamped lightly may cause this issue.
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Solutions: Check the ground amount, grind size, freshness, and tamping pressure.
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Comments
1 comment
Unable to make coffee.
All light blinking.
Have followed all trouble shootings.
Please call and help so I can write a positive review.
Hovik Abramian
(970) 309-4999
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