If the problem persists after troubleshooting, please send the following information to service@gevi.com
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The QR code at the bottom of the machine.
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A video recording of the entire process from plugging in to operating the machine to machine failure.
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Your order number.
1. Water Leakage Issues
Water under the machine:
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Causes and checks:
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Water tank or drip tray not installed properly: Ensure proper installation.
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Drip tray overflow: Empty the drip tray.
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Solutions: Properly install the water tank and drip tray; empty the drip tray regularly.
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Comments
3 comments
send me a phone number please.
1855-9922-888
Send me a replacement coffee machine please
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